People and Operations Manager

Job description

We are excited to make our first hire in our US People Operations team. Ideally, you have experience in people operations and human resources management experience. You have had exposure to various areas of HR including recruiting, onboarding, commission & benefits, compliance, employee relations, and performance management. We need someone who can manage our current processes while identifying and executing on opportunities to improve the existing processes. This role reports to the People Director.

Job requirements


  • Be the primary day-to-day contact for all US employees and handle various employee requests in partnership with our PEO provider
  • Manage new hire process from offer letter to onboarding and orientation
  • Support recruiting activities with job description creation, conducting market research, and as needed, sourcing candidates, all in partnership with the UK team
  • Review existing US HR policies and procedures, identify gaps and areas of improvement and implement changes
  • Implement new processes which comply with federal, state and local regulations
  • Develop programs to support employee engagement, community building, wellness and recognition
  • Lead on US Payroll and Benefits in conjunction with our PEO and Finance team
  • Manage the US office, including equipment and health and safety compliance
  • Will work closely with the UK People and Operations team


  • Generalist HR or People Operations experience
  • Bachelor's degree or equivalent demonstrated success
  • Experience working in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to take initiative and seek guidance when appropriate
  • Ability to partner and influence stakeholders at all levels, including executives, to drive goals and outcomes
  • Knowledge of relevant local, state, and federal laws